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In order to serve you better as your child's medical home, we offer same day appointments. This means that we will be able to see your child the same day for acute visits, if requested. This policy does not apply to well visits, however, we will always do our best to accommodate you.

To help provide timely service to our patients, we prefer to schedule all visits. If you are more than 10 minutes late for your appointment, we will try to work you back into the schedule. Out of courtesy to our other patients, we may be forced to ask you to reschedule your appointment.

We understand that emergencies arise and you may not be able to keep your scheduled appointment. Please call our office at least 24 hours in advance to cancel a well child visit, or within 2 hours of your appointment for a sick visit. In the event you are not able to call us you will be assessed a “no show fee”. Please refer to fees policy.

In any event, it is always recommended that you call the office if you are delayed. Occasionally, despite our best efforts, we may run late. We will keep you informed so that you have the option of rescheduling your appointment or seeing another provider, if available.